Career Opportunities with Chick-fil-A White Oaks

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Front Counter Team Member

Department: Front of House
Location: Springfield, IL

Front Counter Team Member

We are looking for energetic and friendly people to join our Team! 

Must be able to work FULL-TIME hours.

  • Full-Time Pay--------$12.00/hour
  • 3 open positions:
    • Availability: 5:45am-5pm
    • Availability: 7am-5pm
    • Availability: 3pm-closing

We offer:

  • Every Sunday off; Thanksgiving Day and Christmas Day off
  • Eligibility for Health & Life insurance for Full-Time Team Members
  • A retirement plan
  • 50% discount on break food
  • 2 free uniform sets based on number of work hours
  • Career & growth opportunities

Our Front Counter Team is responsible for providing excellent service to our guests in regards to all aspects of our business. Our Front of House Team must have a deep commitment to maintaining an atmosphere which makes our guests feel safe, refreshed, relaxed, and well cared for. This includes anticipating and responding to our guests needs at all times by exceeding their expectations through maintaining high standards in food quality, safety, and sanitation, speed of service, and order accuracy which makes a positive impact on our brand. Since this is a fast paced environment, we expect our Front Counter Team to be highly motivated with the ability to work gracefully with urgency and be efficient while making it a priority to maintain the solid presence of our CORE 4 attitude: making eye contact, sharing a smile, speaking enthusiastically; and staying connected. This position requires the ability to stand and walk for long periods of time.


Duties include:

  • Genuine hospitality and service to our guests
  • Clear and consistent communication with our Kitchen
  • Handling guest flow in carry out, dining room, and drive-thru
  • Delivering food trays to tables; refreshing guest beverages; table touch-ins
  • Maintaining cleanliness of all work areas, bathrooms, dining room, patio, and equipment
  • Keeping front, drive-thru, and dining areas fully stocked and prepared for the next shift
  • Working Drive-Thru positions in seasonal weather conditions; except during inclement weather
  • Supporting our catering business


To be considered for this position, the applicant must:

  • Be available on Saturdays as business needs.
  • Available on all holidays; exceptions are Thanksgiving Day, Christmas Day, and Easter Sunday



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